Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Quiet Pine Co.

Order Processing

All orders are processed within 2–5 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that during holidays, product launches, or periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

United States: 5–12 business days
Canada: 7–15 business days
International: 10–25 business days

Shipping times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other factors beyond our control.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Lost or Delayed Packages

Quiet Pine Co. is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances outside of our control.

If your package appears lost or has not arrived within a reasonable timeframe, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect address may require additional shipping fees to be reshipped.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will work to provide a replacement or resolution as quickly as possible.